Derbyshire Health and Care System Stands Down Critical Incident – but significant pressure remains
You can read the latest update on Joined Up Care Derbyshire’s website (opens in new window) >
Our hospitals continue to be extremely busy and our teams continue to work exceptionally hard. We would like to reassure our patients and the public that despite the challenges faced, essential services remain fully open for anyone who needs them so if you require urgent medical help, you should continue to come forward.
Other things which everyone can do to help the NHS right now, include:
- Only call 999 or attend accident and emergency departments for serious accidents and for genuine emergencies.
- When needing urgent medical care but it’s not an emergency, visit NHS 111 online or call NHS111 for advice on how to get care at any time of day or night.
- Urgent treatment centres – like the ones at Osmaston Road in Derby, Ilkeston, Ripley, Darley Dale, Buxton, Samuel Johnson and Robert Peel Community Hospitals can help get the care needed for dealing with the most common issues that people attend emergency departments for. They will often be able to help get the care needed more quickly than accident and emergency departments if suffering from things like a burn or a sprain.
- For other non-urgent cases when needing medical advice and it’s not an emergency, speak to your GP practice or a pharmacist.
- Please continue to treat all NHS and care staff with the respect they deserve. Our hard-working staff and volunteers are doing all they can to keep patients safe and supported.
- If unable to make any NHS appointment, please contact the number on appointment letters so that it can be reallocated to another patient.
- Check on neighbours and friends and family who has have an existing respiratory condition, to ensure they are okay and not suffering from additional wheeziness or shortness of breath following the heatwave. Ensure they are following their care plan with medication, inhalers and oxygen support, and contact NHS 111 to seek clinical advice. It is essential that they receive treatment early and seek to prevent an admission to hospital.
There is a range of other steps the community can take at this time help the NHS, and further information is available at www.joinedupcarederbyshire.co.uk.