Construction of new multi-storey car park at Royal Derby Hospital
We are delighted to be bringing long-awaited plans for a new multi-storey car park to Royal Derby Hospital, which will help to improve access to our hospital and improve the experience of patients and visitors. Construction will begin and changes to our parking arrangements will come into effect on Monday 14 October.
The car park will be built on the site of Car Park 6, and will create more than 500 additional spaces when construction is complete, which will include 91 spaces for Blue Badge holders and spaces equipped with electric vehicle charging points.
During this time, there will be changes made to hospital parking for patients and visitors for those who travel by car to Royal Derby Hospital for appointments and visits, including:
- Some on-site patient and visitor car parks becoming short stay only, with a maximum stay of up to 90 minutes
- Car parks 4 and 6 will be closed during construction
- Car parks 2 and 3 will be dedicated for Blue Badge holders (with no maximum stay)
- A free to use park and ride service for patients and visitors will operate from Kingsway Boulevard (just off the Kingsway Island opposite the Tilia housing development)
You can find out more about all of the above changes below.
Changes to parking on-site during construction
During construction, there will only be short stay parking (maximum stay of 90 minutes) and parking for Blue Badge holders on the hospital site in the following car parks:
- Car Park 2 and 3: Blue Badge holder parking only (no maximum stay)
- Car Park 7 and 8: 90 minutes maximum stay, including Blue Badge holders
All other on-site car parks will be closed. A number of drop-off bays and spaces will be located around the site (with a maximum stay of 30 minutes).
Free park and ride service for patients and visitors
The park and ride car park service will be fully accessible and will open for public use during the construction of the new multi-storey car park.
To continue to provide parking spaces for our patients and visitors that need to visit Royal Derby Hospital, a park and ride bus service will operate from a new temporary car park. This will be located on Kingsway Boulevard, just off the Kingsway roundabout (near the retail park).
There are over 300 spaces at the park and ride. Please only park in the designated area, parking is not permitted on residential streets.
The car park and bus service will be free of charge.
The above images show the location of the park and ride car park, which will provide a free bus service to allow patients and visitors to continue to access Royal Derby Hospital.
The bus is fully accessible and runs approximately every 20 minutes. It stops at five points around the hospital site loop road:
- Bus stop A: main entrance
- Bus stop B: near Car Park 2
- Bus stop C: King's Treatment Centre and A&E
- Bus stop D: Children's Hospital
- Bus stop E: Maternity and Gynaecology, Labour Ward, Breast Unit, Cancer Services
There is also a signposted pedestrian route between the park and ride and Royal Derby Hospital, which takes around 15 minutes to walk.
The park and ride service will operate seven days a week as follows:
| Gates open to vehicles | 7.30am |
| First bus from park and ride car park to RDH | 8.15am |
| Last bus from park and ride car park to RDH | 5.35pm |
| Last bus from RDH to park and ride car park (this bus will depart from bus stop A near the main entrance and will then call at bus stops around the site before leaving for the park and ride site) | 5.40pm |
For directions to the park and ride car park:
- Kingsway Boulevard, Derby, DE22 3WU
- Follow signposts for Royal Derby Hospital park and ride
- Search '///nurse.awake.goal' on What3Words
The gates for the park and ride car park will close at 6.30pm. If you need to access your vehicle in the park and ride car park after this time, please call 01332 788 329 and a member of our Car Parking team will be able to assist.
What do I do if I need to park in an emergency situation?
We understand that sometimes, particularly in urgent and emergency situations, you will need to park on-site for longer than the 90 minute maximum stay permitted in our car parks.
We want to ensure that your visit to our hospital is as simple as possible. Therefore, if you breach the maximum stay in our car parks for reasons outside of your control, or when attending in an emergency, you will not be charged extra for doing so.
Examples of situations where this may apply include:
- Attending our adult and paediatric Emergency Departments, assessment areas, Same Day Emergency Care (SDEC) department or in any other emergency situation
- If you are pregnant and in labour, or are supporting someone that is
- If there are delays to our clinics / appointments
- Visiting a patient who is receiving end of life care
- If you are unexpectedly admitted or need to stay under our care for further tests
- If you suffer a bereavement
Please speak to a member of the department you are visiting before you leave, and they will be able to help you.
If you still require help with your parking ticket and fee, please visit one of our pay stations located in our car parks or at the main entrance and press the 'help' button to be connected to a member of our Car Parking team.
What do I do if I need to park for a routine / planned appointment or visiting a patient?
If you are attending Royal Derby Hospital for a routine or planned appointment or to visit a friend or relative, please ensure that you use the car park that will best suit your needs.
Parking available for patients and visitors attending for routine appointments, and for visiting a relative or friend in our hospital:
- A new, fully accessible, park and ride service will operate from the nearby Kingsway Boulevard. This service and car park is completely free of charge for patients and visitors to our hospital, and runs seven days a week. Further information on this service can be found elsewhere on this page
- Car Parks 7 and 8 will be short stay only (with a maximum stay of 90 minutes) while the new car park is built
- We have created dedicated parking for Blue Badge holders in Car Parks 2 and 3, with no maximum stay.
There are also a number of 30-minute drop-off bays located at various points around the hospital site, allowing patients to be dropped off at a convenient location for them to get to their appointment where appropriate.
Advice for accessing our maternity services if you are pregnant
All birthing people and partners attending routine pre— and post-natal appointments should make use of either the short stay on-site car parks at Royal Derby Hospital, or the free park and ride service located at Kingsway Boulevard during opening hours (which can be found elsewhere on this page).
If you need to access our maternity services in an emergency and you overstay the maximum stay in a parking space, you will not be charged extra for doing so.
Our park and ride service will stop outside the entrance to Labour Ward (Entrance 21).
For those who wish to be dropped off closer to their appointment, there are 30-minute drop-off bays located:
- Outside Entrance 21 (for Labour Ward)
- Slip road near Children's Hospital (for maternity and gynaecology services)
- We have also created additional drop-off bays outside Entrance 24 for Cancer and Specialist Services
Alternative ways to travel to Royal Derby Hospital
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Get timetable and route information for buses that stop outside or near the hospital:
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There are various cycle hoops situated around the hospital grounds, including the cycle pod at the main entrance and entrance 24. For more information on cycle routes, visit the Cycle Derby website. |
Frequently asked questions
How long is construction of the multi-storey car park expected to take?
Construction is expected to last until summer 2025, with more precise dates to be announced in due course. Once construction work is over, the new car park will begin to welcome patients.
When will the other car parks open again?
The exact date for the reopening of all on-site car parks is still to be confirmed. We will communicate to our patients and communities with further information as soon as we are able to.
Can I still be dropped off and picked up in drop-off bays?
Yes. There are a number of drop-off bays, which have a 30-minute maximum stay, located in different areas around the hospital site, including:
- Outside the main entrance
- Outside the entrance for the Kings Treatment Centre
- Outside the entrance of the Accident and Emergency Department
- Outside the entrance to the Children's Hospital
- Outside Entrance 20, for Maternity and Gynaecology
- Near Entrance 21, for Labour Ward
- Outside Entrance 24, for cancer and specialist services
My appointment / clinic was running late and I have now overstayed the maximum time in a short stay car park - what should I do?
If your appointment has not run to time, or there have been unexpected delays, which means you have overstayed the maximum stay in an on-site car park, please speak to the team where you have been for your appointment.
Alternatively, please contact our Car Parking team via 01332 786 776, or by pressing the 'help' button on our pay machines or car park barriers, and a member of the team will be able to help.
How will I find my way to the park and ride?
The park and ride facility will be fully signposted on the approach to Royal Derby Hospital from all directions. Wayfinding maps for vehicles and pedestrians between the park and ride and Royal Derby Hospital are available elsewhere on this page.
How much does the park and ride service cost to use?
Parking in the park and ride car park at Kingsway Boulevard and the bus which runs between the car park and Royal Derby Hospital are free of charge.
Are there any toilets or shelters at the park and ride?
There are no toilets at the park and ride site, but bus shelters will be available.
Is the park and ride bus accessible?
Yes. The bus is a single-decker, fully accessible bus.
What do I do if I have parked at the park and ride but cannot make it back to my vehicle before the service closes?
The last bus for the park and ride service leaves from the main entrance (bus stop A) at Royal Derby Hospital at 5.40pm. This bus will will call at other bus stops around the hospital site before travelling to the park and ride car park.
The gates for the park and ride car park will close at 6.30pm. If you need to access your vehicle in the park and ride car park after this time, please call 01332 788 329 and a member of our Car Parking team will be able to assist.
How long does it take to get from the park and ride car park to the hospital?
There is a clearly signposted pedestrian route between Royal Derby Hospital and the park and ride car park, which takes around 15 minutes to walk.
The shuttle bus runs from the park and ride car park to the hospital approximately every 20 minutes. The bus will stop at five points around the hospital loop road:
- Bus stop A: main entrance
- Bus stop B: near Car Park 2
- Bus stop C: King's Treatment Centre and A&E
- Bus stop D: Children's Hospital
- Bus stop E: Maternity and Gynaecology, Labour Ward, Breast Unit, Cancer Services
I attend hospital regularly for appointments and receive free parking, will this change?
If you attend our hospital for frequent appointments and already receive free on-site parking, this will not change.
Frequently attending patients have been described nationally as "outpatients who attend hospital for an appointment at least three times a month for three months or more". You can find out more about patient parking charge exemptions on the government website (opens in new window) >.
If you receive free parking with us, please follow the established process and ensure your ticket is stamped and shown to the Car Parking team at the barrier to our car parks before you leave.
I need help to get around the hospital, what services are on offer?
Our Volunteers offer a tandem scooter service which is free to use and can transport patients and visitors from the Kings Treatment Centre to Entrance 9 of the main hospital building (for Renal and Trauma and Orthopaedic services). Patients and visitors can then use one of our Volunteers' yellow buggies to access other areas on Level 1 of the main hospital.
The office on Car Park 6 is now closed, what do I do if I need to speak to a member of the Car Parking team?
Our Car Parking team has relocated to another area of our site, but they are still contactable by phone 24 hours a day, seven days a week.
If you have any questions, have lost your ticket, or need advice with payments and fees, you can contact the team by:
- Calling 01332 786 776
- Pressing the 'help / assistance' button at any of our payment machines or car park barriers to be connected to the team
Will the park and ride service continue after the multi-storey car park is open?
The park and ride service may continue to run shortly after the opening of the new car park, but this is only a temporary solution to provide parking to patients and visitors while construction takes place. We will communicate to colleagues and our communities when the park and ride service will come to an end.