Estates and Facilities team receive ‘Highly Commended’ Certificate at IHEEM 2022 | Latest news from Patient Experience

Estates and Facilities team receive ‘Highly Commended’ Certificate at IHEEM 2022

IHEEM Awards

A huge congratulations to the Estates and Facilities and Patient Experience Team, who were the runners up for the Team of the Year Category at the IHEEM Healthcare Estates 2022.

The team received a ‘Highly Commended’ certificate and an award as the runners up of the Team of the Year Category, out of an incredible 160 entries.

The IHEEM Awards aims to recognise and award excellence in the healthcare sector, the shortlisted nominations were reviewed by an experienced judging panel and the winners were announced at the awards ceremony earlier this month.

UHDB’s Estates and Facilities team are one of the only teams in the county to have Patient Experience within the Estates and Facilities team. One of the advantages of this, is that the teams have first-hand information of the patient experience and can constantly look for ways to innovate and improve their experience.

During the Covid-19 pandemic the Estates and Facilities team have experienced immense pressure and had to adapt to changes very quickly to support the Trust. James Chadwick, Head of Estates at UHDB, describes some of the changes the team have implemented and how they ‘rose to the challenge’ including setting up PPE hubs and vaccinations centres across the Trust.

When asked how he felt about receiving the ‘Highly Commended’ award, James Chadwick, Head of Estates at UHDB said: “This shows the teams that their hard work and dedication does not go unnoticed.”

James gave a big thank you to the whole Estates and Facilities team: “I am proud to say that I am part of this family, and we could not have got through this without the unity shown during this unprecedented period.”

Well done #TeamUHDB!

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