Get the help you need this winter
Throughout winter there will higher demand for NHS services across Derbyshire and Staffordshire, and to support our communities to access the right care, as quickly as possible, Derbyshire NHS organisations are sharing "think which service" advice.
The #ThinkWhichService campaign aims to help people get quicker care in the most appropriate place, providing over one million residents with the information they need to make the right choice of NHS service when they are not well. Winter can be a difficult time for many, and it is important we are aware of the options we have available to us should we, or those around us, become unwell.
The campaign will help shine a light on the range of services available, whether that's at a community pharmacy, NHS 111 online or over the phone, or local Urgent Treatment Centres and Minor Injuries Units. We also encourage our communities to look into how they can 'self care' and look after their own health over the season, and when it is the right time to go to A&E.
Think NHS 111
If you are unsure of which service is right for you, think NHS 111 online. NHS 111 online is a great resource for you to use over the winter period, it’s quick, easy and available 24/7, 365 days a year. Through 111.nhs.uk, you can find out how and where to get the right healthcare in your area, whether it’s through your GP, urgent care, pharmacist, or through self-care.
NHS 111 online can also book you an appointment at a local Urgent Treatment Centre or book a call back from a nurse, doctor or other trained health professional if required. Remember, 999 and A&E are for emergency, or life-threatening situations only.
Think self-care
Protect yourself and your family by getting the flu and covid vaccinations, if you are eligible. Stay warm over winter and keep stocked up with any medicines you need.
Think pharmacy
Speak to your local community pharmacist in confidence, without an appointment, about minor conditions, such as coughs, colds, aches, pains, skin rashes, constipation and diarrhoea. The pharmacist can also give advice on healthy living – how to eat better, lose weight, take up exercise and stop smoking.
Think GP practice
See your GP if you have persistent, recurring problems that are not improving with self-care.
Many GPs are supported by a team of healthcare professionals – like nurses and paramedics – who may be able to see you more quickly than the GP and they can often offer longer appointments times.
Think urgent treatment centres
You can go to an urgent treatment centre if you need urgent medical attention, but it’s not a life-threatening situation.
Derbyshire has urgent treatment centres at Ilkeston Community Hospital, Whitworth Hospital (Darley Dale), Ripley Community Hospital, Buxton Hospital and Osmaston Road, Derby.
Think hospital emergency department
The emergency department, or accident and emergency, is the place for serious or life-threatening injuries and illnesses. Examples of when to dial 999 or go to A&E include signs of a heart attack, a stroke, severe injuries, seizure and sudden, rapid swelling.