'Incredible' Christine at MAU surprised with Excellent Employee award
An Enhanced Care Team (ECT) Assistant was surprised with an Excellent Employee Making a Difference Award for her outstanding work at the at the Medical Assessment Unit (MAU) at Royal Derby Hospital.
Christine McLaughlin was nominated by a colleague within MAU - Craig Meager, a Senior Clinical Educator on MAU - for her "unfaltering devotion" to patients, especially following her care of a recent patient who was extremely anxious, fearful, and had difficulty communicating in English.
Making an "enormous difference to the patient's experience", Christine helped to make the patient feel comfortable, allowing colleagues on MAU to deliver their care effectively.