
'Go-to person for ESR' Jeanette surprised with award for helping so many of our colleagues
A UHDB colleague with “the patience of a saint” has been praised for helping an “important but largely unrecognisable” system that all our staff rely on to keep running smoothly. Jeanette Harper has made an invaluable difference as the Trust’s ESR Project Support Officer for nearly 14 years – helping many of our colleagues to get out of “an ESR hole” along the way. The Electronic Staff Record, or ESR, is an extremely useful tool for all NHS staff – helping them to view their payslips online, access pension benefits and view other important details – but as with all electronic systems, can often be hard to navigate for some!