Our team of porters’ priceless contribution to our patients recognised with an award
Porters at the Royal Derby Hospital have been recognised for the exceptional care they have provided throughout the Coronavirus pandemic.
These often unsung heroes are the heartbeat of our hospitals, making sure goods and items are delivered where they are needed most. They also make sure patients are at the right place at the right time to get the treatment they need.
When patients are staying with us in our hospitals, our porters make sure every patient has the most stress free and comfortable visit possible and for them, their key achievement is to succeed in this with care, humour, and compassion. Throughout the pandemic, our porters have also been a friendly face to chat to whilst our patients haven’t been able to have their loved ones come to visit them in hospital.
To thank the team for the work they have done throughout the pandemic, Amanda Rawlings, Executive Director of People and Organisational Development, surprised some of the team with one of our “Team UHDB” Making a Difference Awards. She said: “I wanted to take this opportunity today to come and visit some of you to thank you for the work you have been doing to support our patients and staff throughout these difficult times. You guys have played such an important role in our fight against Coronavirus.”
Mick Smith, Porter at Royal Derby Hospital said: “It has been tough for us all, but as a team, I’m really proud of what we have all achieved, recognition like this makes us feel like we haven’t been forgotten about and really makes us feel like what we’re doing is worthwhile. I really appreciate you coming to visit us today.”
It is important as a Trust that we don’t forget to thank and celebrate our fantastic staff who are working their socks off behind-the-scenes to support our frontline teams – our porters are just a few of the Hidden Hospital Heroes we have at Team UHDB.
If you know a UHDB member of staff or team who should be recognised for their exceptional work, you can nominate them for a monthly Making a Difference Award by emailing uhdb.employeeawards@nhs.net.
Our porters at QHB were recognised with the same award back in March 2020. Read their write up here.